Freshers & Exp Walk-In @ “CMC” : Customer Service Executive : Bhubaneshwar: On 17 & 18 Dec 2011

Company : CMC Ltd
Website : www.cmcltd.com
Education : B.A/B.Arch/B.B.A/B.Com/ B.Ed/B.Sc/BDS/BHM/BVSC/LLB
Experience   :  0 -4 Years
Location : Bhubaneshwar

CMC Limited is a leading IT solutions company and a subsidiary of Tata Consultancy Services Limited

Walk in on 17th & 18th Dec. 2011 @ Bhubaneswar – CSE- No B.E. / B.tech

Industry: BPO/ITES
Functional Area : ITES/BPO/KPO, Customer Service, Ops.
Role: Associate/Sr. Associate -(NonTechnical)

Job Description:
• Report to the Team Lead / CSM.
• Resolve customer queries and issues.
• Ensure quality of services delivered.
• Escalate customer issues for quick resolution.
• Crowd / Queue Management
• Assist in Co-ordination with Vendors for preventive maintenance of Non-IT Assets
• Coordinate with Admin, IT & Non-IT Department for necessary support services.
• Responsible for wait period SLA Compliance.

Desired Profile:
Desirable- 0 -4 yrs experience in customer service delivery in a front office environment.
Freshers with exceptional drive to succeed may also apply.

-Excellent Communication and presentation skills
-Good Personality with leadership
-People management skills
-Good communication and interpersonal skills
-Proficient in English and regional language
-Computer savvy-good in MS Office
-Computer proficiency with high typing accuracy
-Capability to manage customer and services oriented processes
-Positions available at Bhubaneswar, Candidates willing to relocate to Bhubaneswar can only apply.

Customer Service Executive-(CSE)
Positions available at Bhubneswar

Walk in on 17th & 18th Dec. 2011

Venue :
Attitude Consulting & Training Pvt. Ltd.
B-15 Arihant Plaza, opposite of OMFED Office
Saheed Nagar, Orissa

Contact Details :
Name: Ashim Kumar / Victor
Telephone : 0674-6546117
Email : cmcjob.er(at)cmcltd.com