Freshers Walk-In @ “FIS GLOBAL” : BSC – Csc/BCA Graduates : Chennai : On 16 Dec 2011

Company : FIS Global
Website :  www.fidelityinfoservices.com/fnfis/
Education : BSC Computer Science/BCA
Experience   :  0 Years
Location : Chennai

Fidelity National Information Services, Inc. (NYSE:FIS) is the leader in Global Financial Technology. Headquartered in Jacksonville, Fla., FIS maintains a strong global presence, serving more than 14,000 financial institutions in more than 80 countries with combined employee strength of over 24000 worldwide. FIS has global annual revenue of US $ 3.45 Billion. Part of the S&P 500, FIS is Fintech No. 1 in providing solutions for Banks, Credit Unions, Saving Institutions, Retail Merchants, State Governments, Telecom companies, Payment Networks, Finance companies, Insurance companies and Gaming industry. FIS provides solutions in Core Processing, Item Processing, Automotive Finance, International, Fraud, Loyalty Programs, Technology Services, Debit, Merchant, Prepaid Card, Credit Cards, Decision Solutions, Retail Check, and Print & Mail. We boast of having 8.7 Million Credit Card accounts, over 4.3 Billion Checks accounts, more than 8 Million Loyalty accounts, over 47 Million Debit Cards, more than 79 Million Pre Paid Cards and 60 Million Screened Account opening in over 100 K Branches. In India, we have our presence in 5 cities – Chennai, Bangalore, Chandigarh, Gurgaon and Mumbai.

Walk in – 16th Dec – BSC – Csc/BCA Graduates – FIS GLOBAL – Chennai

Industry:  BPO/ITES
Functional Area:  ITES/BPO/KPO, Customer Service, Ops.
Role:  Trainee

Job Description :
Handles technical support requests from the Customers and provides quick & efficient resolution accordingly.
Customer technical support requests arriving via telephone & E-mail in a prompt, courteous, and knowledgeable manner.
Thoroughly and efficiently gathers customer information, assess and fulfills customer needs, educates the customer where applicable to prevent the need for future contacts and documents the interaction through tracking tools.
Provides quality service and support in a variety of areas as per the service boundary.
Performs miscellaneous job-related duties as assigned and reports the progress/process to the Reporting Manager
Highly developed sense of integrity and commitment to customer satisfaction
Communicates effectively through both verbal and written channels
Ability to work with a team and follow instructions from supervisors and Adheres to procedures laid by the department.

Desired Profile :

Eligibility : BSC Computer Science/BCA – 60% ABOVE(Graduation)

– 2010/2011pass outs only or any exp candidates in BPO-Voice(3months to 6months) – should have all the mark sheets and consolidated marksheet, else need not proceed.

No Standing Arrears.

Engineering/MCA/Msc/ME/MBA Graduates and Post graduates – Not Eligible.

- Candidates should be willing to work in night shifts.
- Candidates should be willing to sign a bond for 2 years as per corporate norms.
- Excellent Comm skills and basic networking knowledge – Mandatory.

Please carry print out of this posting for the walk – in.

Walk in 16th Dec 2011 – 10:30 am – 11am

(Late walk-ins will not be entertained for the interview)

Venue :
No:54,Vijayaraghava road,
T.Nagar, Chennai
Opp to Anna Arivalayam/Hyatt Hotel – Anna salai.

Contact Person – Waheeda Fathima
FIS Global