(0-2 Yrs) “ERICSSON INDIA” Recruitment : BE/ BTech : Engineer – 1st Level Assurance

Company : Ericsson Global India Pvt. Ltd.
Website : www.ericsson.com
Education : B.Tech/B.E. – Computers, Electrical, Electronics/ Telecomunication
Experience : 0 – 2  Year
Location : Noida

At Ericsson we are using innovation to empower people, business and society. Our mobile and fixed networks, multimedia solutions and telecom services make a real difference to people’s lives and the world we live in, and are an essential part of a sustainable society.

Engineer – 1st Level Assurance

Industry: Semiconductors, Electronics
Functional Area:  Network Administration, Security
Role:  Maintenance Engineer

Job Description :

Key Responsibilities :

· Service Alarm Monitoring

· Alarm Management for the assigned Network Services

· Ticket Management

· Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations

· Work Order Handling

· Regular follow up on the events with relevant departments working on it as per the MSTOP process

· Work towards KPI & Balanced Scorecard parameters

· Work towards the IPM parameters assigned by the Shift Manager

· To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization

· Adherence to the organizational guidelines & departmental processes & procedures

Desired Profile :

1 Candidate Prerequisites

· Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent

· Industry experience: Telecom

· Years of experience: 0-2 years

· Certifications: Any Certification related to Telecom shall be an added advantage

· Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks

· Leadership skills: Not Applicable

· Language skills: Proficiency in written / Spoken English & Hindi

· Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited

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