(0-2 Yrs) “HEWLETT PACKARD” Recruitment For GNS_1_ITO Svc Delivery Cons I
2,388 ViewsCompany : Hewlett Packard
Website :
Education : Graduates/ Diploma
Experience : 0 – 2 Years
Location : Bangalore
HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company’s offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.
GNS_1_ITO Svc Delivery Cons I
Industry Type : IT Software, Software Services
Role : Network Administrator
Functional Area : Network Administration, Security
Job Description :
Profile: Minimum diploma/graduation in any discipline;
prior n/w experience and certification not a must
Responsibilites : Monitoring network devices, carrying out simple pre-defined tasks (L1)
Education and Experience Required:
- Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
- May hold entry-level certification(s) in work field.
- Typically 0-2 years of relevant experience with Bachelor’s degree, or 2+ years of relevant experience with 2 year post-high school degree.
Knowledge and Skills Required:
Typical skills include:
- (developing) understanding of technology in direct responsibility
- (developing) General understanding of related technologies
- (developing) Customer Service
- (developing) Project Management
Critical Competencies to Drive Business Results:
- Business Execution & Performance Monitoring
- Actively monitors business performance to ensure effectiveness, adjust strategy as required, and identify investment returns
Program Tracking and Reporting
Continuously mines program data to assess overall contribution of program to business success
Cost and Budget Management
Establishes, tracks and enforces spending parameters to protect HP’s business assets, and ensure their effective engagement
Operations Building/Process Improvement
Monitors, troubleshoots, and improves area-of-control operational processes to ensure optimum performance and practice consistency
Outsourcing Methods/Processes
Systematically uses Information Technology (IT) Outsourcing Methodology (ITOM) to coordinate activities and communications, and contribute to the achievement of desired results
Client/Customer Relationship Building
Demonstrates client-sensitive practices within the account(s) and internal gate-keeping within HP to support building strategic trusted advisor status
HPS/BU Business Context
Understands the market segments sold into, the business challenges addressed by HP Services (HPS)/Business Unit (BU) solutions, and HP’s strategy for market penetration
HPS/BU Solutions
Understands HPS/BU solutions in area-of-responsibility- what they consist of, product roadmaps, key technology concepts, and the competitive landscape in which they are sold
HPS Solution Interfaces
Understands how services in area-of-responsibility fit within or interface with the sales of other solutions – HPS, other Global/General Business Unit (GBU)s, or HP’s partner strategies
Change Management
Develops methods for supporting innovation and change across the organization
Problem Solving
Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution