Capgemini Technology Services India Limited
Walk-in Interviews for Analyst (Operation) on 17th March 2017 @ Noida
Job Description :
Qualification: BE/BTech/MCA (2016/2015 Passout) (Above 60%)
Result Awaited candidate need not to apply.
Experience : 0-1 yrs
Designation – Analyst -Voice Process
* Excellent communication and conversation skills (Verbal and Written)
* Should have a great customer handling skills
* Application Support
* Ability to work under considerable pressure managing multiple tasks and priorities.
* Responds to telephone calls, email, instant messages, and assigned tickets from users
* Assign work orders / incidents to appropriate support teams and follow up until closure
* Escalate complex problem to appropriate support specialists
* Should be ready for 24/7 shift.
* Knowledge of basic computer operations.
* Should have great interpersonal skills and ability to perform under pressure
* Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Note: Candidates applied in last 6months need not to apply.
Please send your updated cv at: arpita.tripathi(at)capgemini.com
Interested Candidates need to walk-in at- Capgemini.
Date : 17th March 2017
Timings : 12pm-3pm
2nd Floor, 139-140 Noida
Special Economic Zone (NSEZ),
Block-B, Sector-82, Noida-UP-201305
Contact Person: Arpita (0120-3313063)
Email : arpita.tripathi(at)capgemini.com
Candidates should bring given below documents when come for interview;
* Please carry the mail print out to the venue
* One copy of their updated resume
* One passport size photograph
* Photo ID proof