Home » BPO / Call Center » (0-4 Yrs) Walk-In @ “Dell” : Technical Support Associates : Hyderabad : On 5-28 July 2017

(0-4 Yrs) Walk-In @ “Dell” : Technical Support Associates : Hyderabad : On 5-28 July 2017

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Dell
[www.dell.com]

dell

Exclusive Walk-In For Fresher : Technical Support Associate On 5th to 28th July 2017 @ Hyderabad

Job Description:

Designation: Client Technical Support Associate
Job Location: Hyderabad
Experience Grid: 0 – 39 Months experience

Job Description :Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Candidate Requirements:
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have excellent communication skills.
Both side transport facility available.

Educational Qualifications:
Any stream graduates are eligible
Any 10+2 with at least 12 months international calling experience/24 months domestic calling experience may apply

How to Apply:
Interested candidates can walk in with updated resume, passport size photo and any photo ID proof to below mentioned address:

Interview Date : 5th to 28th July 2017

Timings: 11:00 AM to 2:00 PM

Interview Venue:
Dell International Services
Opp Deloitte Drive
Behind Cyber Gateways

Please note candidates who have already attended interview for similar role at Dell are requested to reapply after 3 months only

Contact Person : Akhila/Menuka

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