CloudMagic Off-Campus For Freshers : BE/ BTech/ MCA/ ME/ MTech/ MS 2017 Batch : Technical Support Engineer : Bangalore : On 4 Feb 2018 - Present Jobs - Jobs For Freshers & Experienced

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Friday, January 26, 2018

CloudMagic Off-Campus For Freshers : BE/ BTech/ MCA/ ME/ MTech/ MS 2017 Batch : Technical Support Engineer : Bangalore : On 4 Feb 2018

CloudMagic
[www.newtonhq.com]
Off-Campus For Freshers : BE/ BTech/ MCA/ ME/ MTech/ MS 2017 Batch : Technical Support Engineer  : On 4th February 2018 @ Bangalore

Position: Technical Support Engineer   

Job location: BANGALORE

Event date: 04 Feb 2018
Last date to apply: 01 Feb 2018

Salary offered: Rs.5,00,000
Experience required: Fresher

Additional Details:

About the company:
Newton is an email management application for iOS, Android, Chrome OS and macOS developed by CloudMagic, Inc. The application is known for its searching capabilities, cross-platform abilities and user interface. It has been referred to as an email client better than Gmail's native app.

Eligibility:
BE/BTech/MCA/ME/MTech/MS 2017 Batch (All branches)
Willingness to work in night shifts.
Good pH score and academic record

Salary: CTC of Rs.5,00,000 plus Night shift allowance

Job Description / Key Responsibilities: 
Troubleshooting and resolving all technical & non-technical issues related to our products
Work closely with Engineering and Sales teams
Help the development team in prioritizing the feature requests based on customer feedback
Resolving queries on various platforms
Handle escalations for post-installation issues
Creating FAQ and documentation related to product training and support

Desired Skills and Experience: 
0-2 years of experience in Customer facing role
Knowledge of email app.
Must be customer-focused, and willing to do whatever it takes to resolve customer issues
Good communication skills
Quick learner, self-motivated and directed, with keen attention to detail
Team player
A social media aficionado
Willingness to work in the night shift (US shift) 


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