WORKSHOP ON COMMUNICATION SKILLS & INTERPERSONAL SKILLS

WORKSHOP ON PRESENTATION & PUBLIC SPEAKING SKILLS

WORKSHOP ON SELLING SKILLS & SALES MANAGEMENT PROCESS

·        Definition of Communication

·        Types of Communication

·        Communication Barriers

·        Listening Skills

·        Barriers to Listening

·        Non Verbal Communication / Body Language

·        Interpersonal Skills

·        Group Dynamics & Teamwork

·        Preparation

·        Controlling surroundings / equipments

·        Making a Strong Start

·        Using Anaphora, Epistrophe, etc

·        Motivating Audience to Listen

·        Interacting with Audience

·        Using Humour

·        Using your Voice & Body Language

·        End with a bang

Selling Skills

·        Communication Skills

·        Prospecting / Lead Generation

·        Fixing Appointment

·        Probing Skills (Open & Closed Probes)

·        Effective Presentation & Negotiation

·        Closing & Objection Handling Skills

·        Mock Calls / Role Plays

Sales Management Process

·        Pipeline Process (SPANCO)

·        Key Ratios, Planning & Forecasting

Date : 9th April’10 (Friday)

Charge per Head : Rs. 4000/-

Register before 29/03/10 &

Pay  Rs. 3500/- only

Last date for Registration: 05/04/10

Date : 10th April’10 (Saturday)

Charge per Head : Rs. 4000/-

Register before 29/03/10 &

Pay  Rs. 3500/- only

Last date for Registration: 05/04/10

Dates: 16^th & 17th Apr‘10 (Fri &Sat)

Charge per Head : Rs. 7500/-

Register before 05/04/10 &

Pay  Rs. 6500/- only

Last date for Registration : 12/04/10

SPECIAL OFFER FOR BOOKING BOTH THE WORKSHOPS : Rs. 500/- OFF

(Pay Rs. 6500/- instead of Rs. 7000/- if you are registering before 29/03/10,

or Pay Rs. 7500/- instead of Rs. 8000/- if you are registering after 29/03/10)

Venue : GRT GRAND HOTEL, 120, Sir Thyagaraya Road (Pondy Bazaar),  T Nagar, Chennai – 600 017. (Time : 9.30am – 6.00pm)