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Thursday, October 4, 2018

Customer Service Executive Walkin For Freshers | PAYTM | Noida | On 5 October 2018

Customer Service Executive Walkin For Freshers in PAYTM, Noida On 5th October 2018
Paytm Hiring For Customer Service Executive

Company : Paytm [One97 Communications Limited]

Job Role : Customer Service Executive

Education Qualification :  Any Graduate 

Experience :  Fresher/Candidate with over 1 years of Voice calling experience in customer service voice operations.

Job Location : Noida

Walkin in Noida   

Job Description :
  
Paytm is conducting a walk-in for Customer Support profile.

Company Profile : 
Paytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details. 

Job Description For Customer Service Executive Role:
*  Assist merchant over the call to understand the exact concern and providing the best possible solution.
*  Excellent communication skills - English (verbal/written).
*  Internal team coordination over email/call.
*  Basic knowledge of Excel.
*  Handle the merchant escalations interactively
*  Personal Characteristics & Behavior:
*  Flexible to work in challenging work environment. 
*  Analytical bent of mind/ Eye for Detail.
*  Organized and Methodical to proactively follow up with merchants as committed.
*  Result Oriented as attainment of KPI has to be 100%.
*  Target and deadline driven.
*  Self-Motivated.
*  Open to learning.
*  MS Excel knowledge is a must 

Walk-In Interview Date :  5th October 2018,  

Time : 10 am to 1 pm

Venue: 

Paytm, F-1, 
Sector-6, Noida, 
Nearest Metro Station

Contact Person : Ritika, HR
One97 Communications Limited

Note: Candidates with the screenshot of this mail will only be allowed in the premises

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